Sydney Harbour Driving School - Learn to Drive Safely

Introduction

Sydney Harbour Driving School ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sydneyharbourdrivingschool.com.au (the "Site") and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

Information We Collect

We collect several types of information from and about users of our Site, including:

Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, date of birth, and driver's license information. We collect this information when you register for courses, book lessons, or contact us.
Payment Information: When you make payments for our services, we collect your payment information, such as credit card details or bank account information. This information is processed securely through our payment gateway provider.
Log Data: Our servers automatically record information ("Log Data") created by your use of the Site. Log Data may include your IP address, browser type, referring/exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.
Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activities on our Site. This information helps us improve the Site and provide you with a better user experience. See our Cookies Policy for more details.
Driving Performance Data: During driving lessons, we may collect data related to your driving performance, such as speed, braking patterns, and adherence to traffic rules. This data is used to provide feedback and improve your driving skills.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our services, including scheduling driving lessons and managing course enrollments.
To process payments and prevent fraudulent transactions.
To communicate with you, including responding to your inquiries and providing customer support.
To personalize your experience on our Site.
To improve our Site and services.
To monitor and analyze trends, usage, and activities in connection with our Site.
To send you promotional materials and other information about our services (you can opt-out of receiving these communications at any time).
To comply with legal obligations.

Sharing Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us with various functions, such as payment processing, data analytics, email marketing, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
Legal Compliance: We may disclose your information to law enforcement authorities or other government officials if required by law or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information with third parties with your consent.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect sensitive information transmitted online.
Implementing physical, electronic, and procedural safeguards to protect your information.
Limiting access to your information to authorized personnel.
Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your information:

Access: You have the right to access the information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
Deletion: You have the right to request that we delete your information.
Objection: You have the right to object to the processing of your information.
Restriction: You have the right to request that we restrict the processing of your information.
Data Portability: You have the right to receive your information in a portable format.

To exercise these rights, please contact us at [email protected] .

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Sydney Harbour Driving School
100 Miller Street
North Sydney, NSW 2060
Australia

Email: [email protected]
Phone: (02) 8005 4020

Contact Person: Amelia Chen, Data Protection Officer

Information Collection Summary

Summary of data collection practices at Sydney Harbour Driving School
Data Category	Purpose of Collection	Data Retention Period
Personal Information (Name, Address, Email, Phone Number)	To manage bookings, communicate updates, and provide customer support.	5 years after last interaction or as required by Australian law.
Payment Information (Credit Card Details)	To process payments for driving lessons and courses.	Stored securely with our payment processor; not directly stored by Sydney Harbour Driving School.
Driving Performance Data (Speed, Braking Patterns)	To provide personalized feedback and improve driving skills during lessons.	3 months after the lesson is completed, unless needed for dispute resolution.
Log Data (IP Address, Browser Type)	To analyze website traffic and improve site functionality.	1 year.